We will collect and use personal information about you to respond to your request for products and
services offered through this website. We will also collect information in order to notify you about
products, services, and other opportunities we think will be of interest to you. The information we
collect may be from the following sources:
Information provided by you in connection with obtaining quotes for solar panels, home
improvement products, home purchase loans, home refinance loans, or home equity loans. For
example, you will be asked to provide your full name, address, telephone number, Social Security
Number, and other financial information depending upon your request.
Information provided by you in connection with obtaining a credit card. For example, you may be
asked to submit your full name and home address. In some cases, you may also be asked to submit
additional personal information once you are linked to the credit card issuer's website.
Information provided by you in connection with obtaining quotes for other products or services
such as long distance service, internet access, and insurance.
Information provided by you in connection with obtaining a certain product or service offered by
one our business partners.
Information you provide us when you register to receive communications from us (such as your
email address).
Information you provide us when you enter promotions or sweepstakes offered by ClientConsent.org
(such as your full name, physical address and email address).
Information you provide us through telephone and web based surveys, customer service
correspondence, and general feedback.
Information you provide us when you apply for a job with ClientConsent.org.
We also collect demographic information. Demographic information is all other information such as
gender, zip code, or any information that is not tied to your personal information. In addition, we
might receive information about you from other online or offline sources and may add that
information to your existing account.
Information Sharing and Disclosure
We share your personal information with other companies so that they can market their products or
services to you. If you do not want us to share your personal information with these companies,
contact us at CustomerCare@ClientConsent.org.
We share personal information about you under the following circumstances:
Loan Products or Service Requests
- If you submit a request for quotes for a loan product or service offered through this
website, we will share the personal information contained in your request form (such as your
full name, address, telephone number, property location, self-assessed value) with third
parties, which include banks, mortgage lenders and brokers, and lead aggregators (collectively,
"Lender" or "Lenders") in our client network to process and fulfill your request. In some
circumstances, we may obtain additional information about you and/or share that information with
Lenders in our network.
ClientConsent.org is required to comply
with federal and state privacy regulations.
By submitting
your request to ClientConsent.org, you
understand that Lenders may contact you by
telephone (on a
recorded line), automated calling, email, or regular mail based on the information you provided to
us in order to process and fulfill your request, even if you have opted into the National Do Not
Call List administered by the Federal Trade Commission, any state equivalent Do Not Call List, or
the Do Not Call List of an internal company. If one of the Lenders contacts you and you wish not to
be contacted again by that Lender with respect to your inquiry, then you should specifically make a
request to that Lender not to contact you again. Please note that the Lenders may maintain the
information you provided whether you elect to use their services.
Other Products or Service Requests
If you submit a request for a product or service other than a loan such as Internet access,
insurance or long distance service, you will be asked to provide your personal information (such
as your full name, address, telephone number and email address). The personal information you
submit is either: collected by ClientConsent.org and shared with the particular business partner
operating the service or providing the product you requested or is provided directly to the
business partner. Where the service is operated by one of our business partners, the collection,
use and disclosure of your personal information will be subject to that business partners'
privacy pledge. Our business partners may contact you by telephone, email, or regular mail based
on the information you provided to us, even if you have opted into the National Do Not Call List
administered by the Federal Trade Commission, any state equivalent Do Not Call List, or the Do
Not Call List of an internal company. If one of our partners contacts you by telephone and you
wish not to be contacted again by that business partner with respect to your inquiry, then you
should specifically make a request to that partner not to contact you again.
Vendors
- We sometimes disclose the information we collect to companies that operate various services
for us such as marketing distribution, advertising, processing resumes, or certain product
functionalities. These vendors only have access to personal information needed to perform their
functions, and may not share it with others or use it for any other purpose.
Job Postings
- We allow for the online submission of resumes and employment related information. Please note
that the information (including personal information) collected through the online job
application process on the Career section of our website is not subject to this Privacy Pledge.
However, we want to assure you that information obtained from our job site will be used solely
for the purpose of accepting and evaluating your submission for possible employment and the
related purposes described on our Career page.
Subsidiaries, Parent or Sister Companies
- We may share personal and demographic information about you with our subsidiaries, parent
company, or sister companies to give you more options to your customer requests and provide you
better service. If you do not want your information shared in this manner, please email us at
CustomerCare@ClientConsent.org
Aggregate, Non-Personal, or De-identified Information.
We may share aggregated information (i.e., information about you and other customers
collectively, but not specifically identifiable to you) and other non-personal, de-identified,
or anonymous information we collect with third parties, including affiliates to develop and
deliver targeted advertising on our Site and on the websites of third parties. If you would
prefer that we do not utilize cookies with your website experience, or would prefer to restrict
the use of cookies with network advertising partners, please see the "Offering You Choices"
section below.
As Permitted by Law
- We may be required to share your personal information with law enforcement or government
agencies in response to subpoenas, court orders, federal/state audits or similar legal process.
We believe it is necessary to share information in order to investigate, prevent, or take action
regarding illegal activities, suspected fraud, situations involving potential threats to the
physical safety of any person, violations of ClientConsent.org or as otherwise required by law.
Business Transfer
- As with any other business, it is possible that ClientConsent.org, Inc. in the future could
merge with or be acquired by another company. If such an acquisition occurs, the successor
company would have access to the information maintained by ClientConsent.org, including your
personal information, customer and business account information, but would continue to be bound
by this pledge unless you consent otherwise. You will be notified via email and/or a prominent
notice on our Web site of any change in ownership or material changes to the uses of your
personal information, as well as any changes to choices you may have regarding your personal
information.
How We Respond to “Do Not Track” Signals
- Some web browsers provide a "Do Not Track" feature that sends a signal to websites you visit
that you do not want to have your online activity tracked. We do not respond to Web Browser “Do
Not Track” signals at this time.
Advertisements and Third Party Ad Servers
We partner with a third party to either display advertising on our Web site or to manage our
advertising on other sites. For instance, when visiting a third party website, you may receive a
banner advertisement, a "pop up" window advertising ClientConsent.org, or a
displayed a text link on
the third party site. Please note that such advertisements are served by the third party website
that you have visited and are not controlled by ClientConsent.org. In addition, such
advertisements
may be placed by third party ad servers or ad networks such as Google Marketing Platform, Google Ad
Sense or any other. Our third party partner may use technologies such as cookies and action tags to
gather information about your activities on this site and other sites in order to provide you
advertising based upon your browsing activities and interests. Please note this does not opt you out
of being served ads. You will continue to receive generic ads.
Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by ClientConsent.org Inc. and
our marketing partners, display advertising network partners, affiliates, and other campaign
performance tracking and analytics service providers. These technologies are used in analyzing
trends, administering the site, tracking users' movements around the site and to gather demographic
information about our user base as a whole. We may receive reports based on the use of these
technologies by these companies on an individual as well as aggregated basis.
We generally use cookies to reduce the time it takes for pages to load on your
computer, to assist with customer tracking, to store the traffic source or marketing campaign that
explains how you reached our site and to deliver targeted advertising on our website, websites owned
by our sister companies, or websites of third parties. Users can control the use of cookies at the
individual browser level. If you reject cookies, you may still use our site, but your ability to use
some features or areas of our site may be limited.
As is true of most web sites, we gather certain information automatically and store it
in log files. The information we track may include such information as browser type, Internet
service provider (ISP), referring/exit pages, platform type, date/time stamp, IP address and number
of clicks. We may combine information that we obtain through the use of cookies with Personal
Information, other aggregate or anonymous data, including a unique ID We may assign you.
Offering You Choices
Marketing Email Options - You may register to receive communications from us directly on our
website or through a third party. Upon registering, we will periodically send you e-mails with
offers and promotions. If you no longer wish to receive these communications, please let us know by
sending an email to CustomerCare@ClientConsent.org (You may also
opt-out by clicking on the
unsubscribe link in our emails).
Third Party Advertisers - Please note that ClientConsent.org can only
control its own
mailing list and policies. Third party advertisers that maintain their own mailing lists may send
communications that advertise our services, and you may need to contact these parties directly in
order to stop receiving their email communications.
Confidentiality and Security
The security of your personal information is very important at ClientConsent.org and
we take a
number of steps to safeguard it. For example, we limit access to personal information to those
employees or agents who assist us in providing requested products and services to you and maintain
physical, electronic, and procedural safeguards that comply with federal standards to guard personal
information about you.
When you enter sensitive information (such as a Social Security number) on our order
forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to
us, both during transmission and once we receive it. No method of transmission over the Internet, or
method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute
security. If you have any questions about security on our Web site, you can contact us at
CustomerCare@ClientConsent.org.
Surveys
We may provide you the opportunity to participate in surveys on our site. If you participate, we
will request certain personal information from you. Participation in these surveys is completely
voluntary and you therefore have a choice whether or not to disclose this information. The requested
information typically includes contact information (such as name and shipping address), and
demographic information (such as zip code). We use this information for market research purposes and
to improve our services. We will occasionally provide anonymized aggregated statistics about our
users in reports to third parties. These reports will not identify individual users.
We may use a third party service provider to conduct these surveys; that company will
be prohibited from using our users’ personal information for any other purpose.
Third Party Links
This Privacy Pledge applies to all information that you provide to ClientConsent.org. However, when
you visit websites to which ClientConsent.org links, keep in mind you will be
interacting with a
third party that operates under its own privacy and security policy. If you choose to obtain certain
services through a third party site, the data collected by the third party is governed by that third
party′s privacy pledge. A third party site will also have its own policy regarding the use of
cookies and clear gifs. We encourage you to review the privacy pledges of any other service provider
from whom you request services.
Social Media Features
Our Web site includes Social Media Features, such as the Facebook Like button. This Feature may
collect your IP address, which page you are visiting on our site, and may set a cookie to enable the
Feature to function properly. Social Media Features and Widgets are either hosted by a third party
or hosted directly on our Site. Your interactions with these Features are governed by the privacy
pledge of the company providing it.
Framing
In some cases, we may use third parties to operate portions of the ClientConsent.org
website.
Although the particular section of the website may have a similar appearance as the
ClientConsent.org site, information
submitted through these outside third parties
are subject to
that company′s privacy pledge unless otherwise stated. For example, personal information submitted
through our Affiliate Program is subject to the Commission Junction privacy pledge.
A Special Note about Children's Privacy
You must be at least 18 years old to use this website. We do not knowingly collect, use or disclose
personal information about visitors under 18 years of age. If you are under 18 years of age, you can
use the services offered on our website only in conjunction with your parents or guardians. Please
see our Terms of Use for more information.
Changes to this Privacy Pledge
ClientConsent.org may update or modify this
Privacy Pledge from time to time. If
there are material
changes to this Privacy Pledge or in how ClientConsent.org will use your personal
information, we
will post such changes here. You will be notified by email if any of the material changes that
affect the use of your personal information before it takes effect and asked to opt-in to the new
use of your personal information. If you do not agree with the changes to how your information will
be used, please do not continue to use this website.
By using this site, you signify your assent to the ClientConsent.org
Privacy Pledge. If
you do not agree to this pledge, please do not use any of the ClientConsent.org
site. When you
request rate quotes or other information through ClientConsent.org, you are
authorizing us to share
information with our business partners, who will contact you by phone, email, or mail. If you do not
want further communication from them, please notify the partner directly. We reserve the right to
make changes in this pledge at any time. Please check the pledge each time you use our website to
ensure you are aware of any changes in our privacy practices.
Our Privacy Pledge will indicate the date it was last updated. Your continued use of our
site will signify your acceptance of the changes to our Privacy Pledge.
California Supplemental Privacy Statement
This California Supplemental Privacy Statement supplements the information contained in Client
Consent Privacy Policy and applies solely to all visitors, users, and others who reside in the State
of California. As a California resident (“you” or a “consumer”), the California Consumer Privacy Act
(“CCPA”) provides you with specific rights regarding your personal information in addition to the
rights listed within the Client Consent Privacy Policy. Client Consent provides you with this
information to comply with the CCPA and to let you know how to exercise your rights.
Collection, Disclosure, and Selling of Personal Information
Client Consent may collect personal information from you. Personal information is defined as
information that relates to, describes, references, or is reasonably capable of being associated
with a particular consumer, household or device, but does not include publicly available information
from governmental records or deidentified or aggregated consumer information.
Categories of Personal Information We Collect
In the preceding twelve (12) months, we have collected the following categories of personal
information:
1. Identifiers and contact information
2. Personal Information
3. Internet or Online Activity
Client Consent intends to retain each one of the Categories of Personal Information for
approximately one (1) year
Categories of Sources from Which Personal Information is Collected
In the preceding twelve (12) months, we have collected personal information from the following
sources:
1. ClientConsent.org users and customers
2. Service Providers
3. Cookies or web beacons
Categories of Third Parties with Whom we Share Personal Information
In the preceding twelve (12) months, Client Consent has not shared any personal information with any
categories of third parties.
Categories of Personal Information Disclosed for a Business Purpose
In the preceding twelve (12) months, Client Consent has not disclosed any personal information for a
business purpose.
Categories of Personal Information Sold
In the preceding twelve (12) months, Client Consent has not sold any personal information and will
not sell any of your personal information.
Business or Commercial Purpose for Collecting Personal Information
Client Consent has collected personal information for the following business or commercial purposes:
1. To provide support and respond to inquiries
2. To improve the Site and to maintain the safety, security, and integrity of the Site
3. To respond to law enforcement requests as required by applicable law
Rights and Choices
Right to Know and Access Personal Information
Under the CCPA, you have the right to request that we disclose information to you about our
collection and use of your personal information over the last twelve(12) months. Once we receive and
confirm your verifiable consumer request, we will disclose to you:
1. The categories of personal information we have collected about you
2. The categories of sources for the personal information we collected about you
3. Our business or commercial purpose for collecting or selling that personal information
4. The categories of third parties with whom we share that personal information
5. The specific pieces of personal information we collected about you (also called a data
portability request)
6. The categories of personal information disclosed about you for a business purpose and the
categories of persons to whom it was disclosed for a business purpose
7. The categories of personal information that we sold about you
8. The categories of third parties to whom the personal information was sold by categories of
personal information for each category of third parties to whom the personal information was sold.
Right to Delete Personal Information
You have the right to request that Client Consent delete any of your personal information that we
collected from you and retained, subject to certain exceptions listed within the CCPA (for example,
if we need to complete a transaction or detect security incidents). Once we receive and confirm your
verifiable consumer request, we will delete (and direct our service providers to delete) your
personal information from our records, unless an exception applies.
Right to Correct Inaccurate Personal Information
Consumers also have the right to request that Client Consent correct inaccurate personal information
that Client Consent may have maintained. Once we receive and confirm your verifiable consumer
request, we will correct the inaccurate personal information as directed by the consumer.
Exercising Access, Deletion, and Correction Rights
In order to make a verifiable consumer request for requesting access to personal information,
deletion of personal information, or correction of personal information as described above, please
submit a verifiable consumer request to Client Consent by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer
request related to your personal information. You may only make a verifiable consumer request for
access or data portability twice within a 12-month period. In order for Client Consent to properly
process your request, please ensure that your verifiable consumer request contains your full name
and email address. Please describe your request with sufficient detail so that we may process your
request in a timely manner. We will only use the personal information provided in a verifiable
consumer request to verify the requestor’s identity or authority to make the request.
We will make our best efforts to respond to a verifiable consumer request within forty-five (45)
days of receipt. If we require more time to respond, we will let you know the reason and the
extension period in writing. Any disclosures we provide will only cover the 12-month period
preceding the verifiable consumer request’s receipt. The response we provide will also explain the
reasons we cannot comply with the request, if applicable. We will select a format to provide your
personal information that is readily usable and should allow you to transmit the information from
one entity to another entity without hindrance. We do not charge a fee to process or respond to your
requests unless the requests are excessive, repetitive, or unfounded. If we determine that your
request warrants a fee, we will tell you why we made that decision and provide you with a cost
estimate before completing your request.
