Terms of use

These terms are between you and Quality Verification Services, S.A. (“we”, “us”), a company registered in Guatemala under number 104393, operating this site under the trade name Client Consent.

What this site is for

Recording and honouring contact preferences, and letting you see and change yours. We are not a lender, a broker, or an adviser, and nothing here is an offer of credit or financial advice.

Using it honestly

Submit an opt-out only for a phone number or email address that is yours or that you are authorised to act for. Submitting someone else’s stops contact they may want.

What we commit to

• Record every opt-out request and give you a reference number.
• Act on it within one business day, and always within ten.
• Pass it to every company that contacts consumers on our behalf.
• Keep the record permanently, so a complaint can be checked rather than argued.

What we cannot promise

We can only stop contact from companies acting on our behalf. If a company obtained your details elsewhere, our record will not reach it — tell us and we will say plainly whether it is one of ours.

Disputes — arbitration and class-action waiver

Please read this section carefully; it affects how disputes are resolved.

Any dispute arising out of or relating to these terms or this site will be resolved by binding individual arbitration rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration will be administered by a recognised arbitration provider under its consumer rules, conducted in English, and may be held by telephone, video, or on written submissions.

You and we each waive any right to bring or participate in a class, collective, or representative action. An arbitrator may award relief only to the individual party seeking it. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies to every other claim.

Opting out of arbitration. You may reject this section by emailing optout@clientconsent.org within 30 days of first using this site, stating your name and the phone number or email address concerned. Rejecting it changes nothing else, and will never affect how we handle your opt-out request.

Changes

We may update these terms. The date above shows when they last changed, and changes are not retroactive.

Contact

Quality Verification Services, S.A.
Calzada Roosevelth 14-82, Z.7, Centro Comercial Galerias Prima, Nivel 2, Local 208, Anexo Planta Baja, Guatemala, Guatemala
optout@clientconsent.org · +502 4210-3333